FACTREE information

Terms of use

Last updated: 7 September 2026

FACTREE helps you explore facts and follow related ideas. These terms explain responsible use of the service and the limits of its educational information.

Operator and contact

FACTREE is operated by XXVIII Ltd, registered in England and Wales under company number 08184502. Registered office: 87a Cherry Orchard Road, Croydon, United Kingdom, CR0 6BE. This is a formal correspondence address, not a public customer-service location. Contact factree.admin@gmail.com for service or account enquiries.

Educational information

FACTREE provides general information and learning materials. Content can contain errors, omit context or become outdated. Check important claims against suitable sources. It is not personalised medical, legal, financial or other professional advice and does not replace qualified advice where needed.

Accounts and saved progress

You can browse without an account. Optional accounts provide cross-device journey storage and other account features. Keep your sign-in methods secure, only link identities you control and contact us if you suspect misuse.

Guest progress depends on device storage and may be lost when it is cleared. Synchronisation depends on connectivity and service availability. You can download a copy of your journey and request account deletion through Account & privacy. Follow any retry instructions if identity deletion does not finish.

Responsible use and sharing

Do not attempt unauthorised access, disrupt the service, bypass access controls or rate limits, impersonate others, or use FACTREE for unlawful, threatening or abusive messages or spam. Respect privacy and intellectual-property rights.

Only share facts with recipients you have a legitimate reason to contact and who would reasonably welcome the message. Your confirmed display name and any personal note are shown to the recipient. Do not submit confidential or sensitive personal information in topic suggestions.

We may reasonably restrict access to address abuse, security risks or legal requirements. Contact us if you believe a restriction was mistaken.

Content and contributions

Software, presentation, original content and third-party material remain subject to their respective rights and licences. You may use FACTREE for personal learning and use its sharing features. We do not claim ownership of facts themselves or override rights and licences applying to third-party material.

You retain rights you hold in your notes and suggestions. You allow us to process a note for its requested delivery and to review and use a topic suggestion to improve the service. This is not a general permission to publish your private correspondence or identity.

External services and privacy

Sign-in, email delivery and linked websites may involve third parties with their own applicable terms and notices. Our privacy policy explains FACTREE's data handling. Subscribed fact emails can be stopped using the unsubscribe controls.

Availability and responsibility

Features may change and maintenance or security work can interrupt availability. We do not promise uninterrupted service or error-free information. Where practicable, we will provide reasonable notice of changes materially affecting access or saved account data. Nothing here removes statutory consumer rights or excludes responsibility that cannot lawfully be excluded.

Children, questions and changes

Children and adults may explore FACTREE. Younger users should ask a parent or carer for help understanding account choices and these terms. This does not replace permission required by law for a particular activity.

Please contact us about questions or disputes. These terms do not remove mandatory protections or rights available under the law applicable to you. Material changes will be dated here and communicated appropriately. Publishing these terms does not by itself assert that you have clicked an acceptance or waived any rights.