History
The Role of Ombudsmen in Government Accountability
Quick fact
The world's first ombudsman was established in Sweden in 1809 to represent the parliament in supervising the courts and civil servants, giving citizens a direct channel to challenge government abuses.
Why this is interesting
Have you ever been mistreated by a government agency and felt that no one would listen? What if there were a person dedicated solely to listening to such complaints and holding officials accountable?