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Psychology

Emotional Labor and Its Differential Impact on Gender Roles

Quick fact

Studies show that women are consistently expected to perform more emotional labor than men in both paid and unpaid settings, and this extra psychological load is linked to higher rates of burnout and even a 20% lower average salary for women.

Why this is interesting

You've likely smiled at a customer when you felt anything but friendly—why does that effort feel so much heavier for some people than for others?